Policies & Procedures

PCC Food & Beverage Policies

Outside Food and Beverage

Pueblo Convention Center maintains the exclusive right to provide all food and beverage service. Any exceptions must be requested and obtained by prior written approval of the General Manager. Food items may not be taken off the premises; however, excess prepared food may be donated under regulated conditions to agencies feeding the underprivileged at the Pueblo Convention Center’s sole discretion.

Beverage Service

Pueblo Convention Center offers a complete selection of beverages to compliment your function. As the licensee we are responsible for the administration of these regulations. Alcoholic beverages may not be brought onto the premises from outside sources without prior written consent of the General Manager. In compliance with the Colorado Liquor Enforcement Division we reserve the right to ask patrons for proper identification for alcoholic beverage service and we reserve the right to refuse service to intoxicated or underage persons.

Food and Beverage Sampling

Exhibitors at the Pueblo Convention Center may distribute food and beverage samples in accordance with state and federal laws. Exact descriptions of sample and portion sizes must be submitted to the Pueblo Convention Center 14 days prior to the event. The distribution of alcohol and liquor samples require special considerations and must have written approval of the General Manager. All beverages to be served as free samples must be delivered to the Pueblo Convention Center from a certified distributor. They must also provide a “ZERO” invoice for all the sample products delivered to the Convention Center.

Menu Selections

Choose a menu from the preceding suggestions or have us custom design a menu for your particular needs. Menus for food events must be finalized (2) weeks prior to the event. Additional charges may be incurred for menu items submitted after the (2) week deadline. All prices subject to change and do not include current taxes (7.4% sales tax) or Management Charge.

Management Charge

All catered events are subject to a 21% Management Charge.  This Management Charge is the sole property of the food/beverage service company or the venue owner, as applicable, is used to cover such party’s costs and expenses in connection with the catered event (other than employee tips, gratuities, and wages), and is not charged in lieu of a tip.  The Management Charge is not a tip, gratuity, or service charge, nor is it purported to be a tip, gratuity, or service charge, for any wait staff employee, service employee, service bartender, or other employee, and no part of the Management Charge will be distributed (as a tip, gratuity, or otherwise) to any employee who provides service to guests.

Guarantees

A final guarantee of attendance is required (5) days prior to all food and beverage events. In the event of a split entrée, the client is responsible to notify Global Spectrum Food Services of the exact count of each item (5) days prior to the event. After the final guarantee is turned in the client cannot lower their counts. As well as, any added guests count will incur a 20% charge per guest. Billing will be based on either your minimum guarantee (even if fewer guest actually attend) or the actual guest count, whichever is greater.

Pueblo Convention Center will prepare the following number of meals over the final guarantee:

0-200 Guests 5% of the final guarantee

201-500 Guests 3% of final guarantee

501 + Guests 2% of final guarantee

Dietary Considerations

Pueblo Convention Center is happy to address special dietary request for individual guests with a 72-hour advanced notice.

Pre-Function Menu Tasting

Pueblo Convention Center is proud to offer a menu tasting for custom menus for clients that have a signed contract. Menu Tastings must be scheduled 90 days prior to the event and menu selections policies must be maintained. Menu tastings will be provided for up to four guests, any additional guest will incur additional charges. Menu Tastings will not be provided for the Wedding Package.

Labor

Catering personnel are scheduled in four hour shifts for each meal period, meal times exceeding four hours of service time may incur additional charges.

Cancellations

Cancellation of a food function must be sent in writing to your Event Manager. Any cancellation received more than 30 days prior to the scheduled event will result in a fee equal to 25% of the estimated food and beverage charges. Any cancellation received less than 30 days in advance will result in a fee of 50% of the estimated food and beverage charges. Cancellations received after the final guarantee is provided will result in a fee equal to 100% of the estimated food and beverage charges, plus any expenses incurred in preparing for the event at the time of cancellation. The Pueblo Convention Center shall not be responsible for any losses resulting from the cancellation of an event.